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Protections utilities must offer wildfire victims

Last Updated April 24, 2019

The California Public Utilities Commissions has issued a fact sheet explaining the many consumer protections that are in place for those affected by the wildfires. PG&E must discontinue billing to those affected who are not capable of receiving gas or electric due to fire damage, deposits must be waived, utilities must expedite move-in and move-out requests, end estimated energy use billing, remove any minimum billing requirements, add additional payment options for affected customers, and more.

You can read the fact sheet here.

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